Product & account support
Sign-in, cards, Vault, grading, catalog identity, marketplace, and general help.
support@cardeyeq.comBilling
Subscriptions, receipts, duplicate charges, cancellation, and billing corrections.
billing@cardeyeq.comPrivacy
Access, correction, export, deletion, and questions about personal information.
privacy@cardeyeq.comLegal
Legal notices, policy questions, intellectual-property concerns, and formal requests.
legal@cardeyeq.comWhat to include
Send the email address on your account, the affected card or listing, the approximate time of the issue, and screenshots that do not reveal passwords, verification codes, full payment-card numbers, or government identification. For billing issues, include only the transaction date, amount, and receipt or transaction identifier.
Marketplace safety
Use the in-app report and block tools when available and preserve relevant messages, photos, tracking, and receipts. CardEyeQ support cannot provide emergency services, recover funds, or replace a payment provider, carrier, or law-enforcement report.